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Content item '<Content ID>' was not successfully checked in. Value not found in allowed list of options for field 'Profile' (Doc ID 2592222.1)

Last updated on FEBRUARY 22, 2021

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Unable to checkin content when a value is specified for xIdcProfile.  Get the following error:

Content item '<Content ID' was not successfully checked in. Value not found in allowed list of options for field 'Profile'

Changes

The only change was adding a new profile trigger value in Configuration Manager (Views tab -> ProfileTriggerValues -> Edit Values).  The issue starts occurring immediately afterwards when a user tries to checkin content using an existing profile for xIdcProfile.  Tried finishing the process of creating a profile for the new profile trigger by navigating to Configuration Manager -> Profile tab, but the list of profiles looked corrupt after clicking the "..." button for the trigger field.  There were multiple entries for one older profiles and the new profile wasn't listed either.

 

It was also observed that users can checkin content with only one profile (profile listed multiple times in the trigger field) or no profile.  Other profiles were impacted by the issue. 

 

Issue was immediately resolved by clicking on 'publish schema configuration and data' in Administration -> Admin Actions page.  Clicking on "publish schema" in Configuration Manager didn't resolve issue most of the time.  Then, the profile was created in Configuration Manager -> Profile tab.  Clicked on the "..." button for the trigger field and the list of profiles looked correct.  Finished creating the profile and users were able to checkin content using the existing profiles again and new profile.

 

Please see below testcase for more details.

1. Created 4 trigger values
- Open Configuration Manager
- Click on Views tab and find ProfileTriggerValues
- Click on Edit Values
- Add 4 trigger values (e.g. Test1, Test2, Test3, Test4)

2. Created rule to be used by all 4 profiles

3. Create 4 profiles using the same rule above

4. Checkin content to test the 4 profiles using CHECKIN_UNIVERSAL

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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