My Oracle Support Banner

OAM Returns OAM-2 Error Code For Deactivated/Disabled Users (Doc ID 2592436.1)

Last updated on JANUARY 19, 2023

Applies to:

Oracle Access Manager - Version 11.1.2.3.180717 and later
Information in this document applies to any platform.

Symptoms

OAM returns error code OAM-2 for disabled or locked users. This happens when OUD or OUD Proxy is used as LDAP Server

On login screen OAM displays the error as
Incorrect Username or Password

Expected behavior is to get error code as OAM-5 (user account locked or disabled)


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.