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Capture Email Import Processor Is Creating Duplicate Batches Locked to Capture Server Containing Zero Documents (Doc ID 2595483.1)

Last updated on APRIL 18, 2024

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

WebCenter Enterprise Capture is duplicating batches.  These batches are locked by the Capture server, contain no valid documents.  Due to this issue, it is necessary to cleanup locked empty batches daily so they are not in a user's client.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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