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Users are Unable to Reset WebCenter Portal Pages to its Original State After Doing Page Customizations/Personalizations (Doc ID 2599655.1)

Last updated on MAY 30, 2024

Applies to:

Oracle WebCenter Portal - Version 12.2.1.2.0 and later
Oracle WebCenter Portal Cloud Service - Version 17.3.1 and later
Oracle WebCenter Portal for OCI - Version 12.2.1.4_24.2 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

End users are able to do customizations/personalizations in WebCenter Portal pages.
However there is no way for end users to undo their customizations to reset the page to its original state.

EXPECTED BEHAVIOR

Expect to be able to restore the task flow customizations to the original state but there are no options in WebCenter Portal to restore end user customizations.

STEPS

The issue can be reproduced at will with the following steps:

  1. Connect to WebCenter Portal and navigate to a Portal.

  2. Do some customziations to the elements on the page.
    e.g. Move, resize elements.

  3. Now try to reset the page to its original state.
    Here you will see there are no options to reset the page to its original state.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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