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Unable To Edit a WebCenter Portal Page Due to Another User Keeping the Lock Even When the Other User Is No longer Logged In to WebCenter Portal or After Managed Server Restart (Doc ID 2599700.1)

Last updated on DECEMBER 10, 2020

Applies to:

Oracle WebCenter Portal - Version 12.2.1.0.0 to 12.2.1.4.0
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

Unable to edit a portal page.

When attempting to edit the page, any of the following behavior can occur:

 

If having page drafts enabled you can see the following message:

 

Some other facts:

 



EXPECTED BEHAVIOR

Expect being able to delete the page draft.


STEPS

The issue can be reproduced at will with the following steps:

  1. Connect to WebCenter Portal.

  2. Go to the Portal and try to edit the page.
    Here you will see you can't edit the page.

    You could also see this message:
    This Page is Locked by <another_userid>

  3. If Page Drafts is enabled select the Page Drafts.
    Here you will see this message:

    Being edited by <another_userid>

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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