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Oracle Access Manager 12c PS3 (OAM 12.2.1.3): OAM-OIM: Autologin Fails with System Error (Doc ID 2602994.1)

Last updated on SEPTEMBER 22, 2023

Applies to:

Oracle Access Manager - Version 12.2.1.3.190609 and later
Information in this document applies to any platform.
Oracle is not responsible for instructions/information from 3rd party sites that may be contained in this KM note.

Symptoms

Autologin, after first time password change or "Forgot Password" scenario  in OIM-OAM 12.2.1.3 integrated environment is not working.

When a protected resource is accessed, and login using new User, it is redirecting to First login password reset page. After entering the old and new password it gives System error page.

Error in logs show:

Cause

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In this Document
Symptoms
Cause
Solution


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