My Oracle Support Banner

Accessing the WCC Returns Error 404--Not Found Due to JniNativeOsUtils.dll: Can't find dependent libraries (Doc ID 2618862.1)

Last updated on JULY 20, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Webcenter Content 12.2.1.4.0

The WCC domain is installed on Windows

This error isn't applicable to WCC on Linux or Unix.

This can occur on a new install or an upgrade to 12.2.1.4.0.

After the WCC managed server is stated, accessing the WCC returns an HTTP 404 error.

The <WCC Managed Server>.out log shows the following errors:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.