Error "ExternalEmailAddress is mandatory on MailUser" While Provisioning User To Exchange (Doc ID 2619651.1)

Last updated on JULY 27, 2023

Applies to:

Symptoms

OIM 12.2.1.3.0 version
Exchange Connector-11.1.1.6.0 with Patch Number- 25467073

While provision Exchange to user following errors are being thrown:
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
ConnectorServer.exe Error: 0 : Recipient type  is not supported
at Org.IdentityConnectors.Framework.Impl.Api.Remote.Messages.OperationResponsePart ProcessOperationRequest(Org.IdentityConnectors.Framework.Impl.Api.Remote.Messages.OperationRequest) in Server.cs:604

   DateTime=2019-11-19T19:46:51.7305146Z
ConnectorServer.exe Error: 0 : Problem while PowerShell execution System.Management.Automation.RemoteException: ExternalEmailAddress is mandatory on MailUser.
  at Org.IdentityConnectors.Exchange.RemoteRunspaceInstance.CheckForErrors(PowerShell ps)
  at Org.IdentityConnectors.Exchange.RemoteRunspaceInstance.InvokePipeline(Collection`1 commands)
  at Org.IdentityConnectors.Exchange.Service.AbstractPowerShellService.InvokePipeline(Command cmd)
at Org.IdentityConnectors.Framework.Impl.Api.Remote.Messages.OperationResponsePart ProcessOperationRequest(Org.IdentityConnectors.Framework.Impl.Api.Remote.Messages.OperationRequest) in Server.cs:604

   DateTime=2019-11-19T19:51:34.5993304Z
ConnectorServer.exe Error: 0 : Problem while PowerShell execution System.Management.Automation.RemoteException: ExternalEmailAddress is mandatory on MailUser.
  at Org.IdentityConnectors.Exchange.RemoteRunspaceInstance.CheckForErrors(PowerShell ps)
  at Org.IdentityConnectors.Exchange.RemoteRunspaceInstance.InvokePipeline(Collection`1 commands)
  at Org.IdentityConnectors.Exchange.Service.AbstractPowerShellService.InvokePipeline(Command cmd)
at Org.IdentityConnectors.Framework.Impl.Api.Remote.Messages.OperationResponsePart ProcessOperationRequest(Org.IdentityConnectors.Framework.Impl.Api.Remote.Messages.OperationRequest) in Server.cs:604
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.