Oracle WebCenter Content 12c Readiness Check FAILED while Upgrading 12.2.1.0 to 12.2.1.3
(Doc ID 2624842.1)
Last updated on APRIL 08, 2024
Applies to:
Oracle WebCenter Content - Version 12.2.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.1.0.0 version, Content Server
Oracle WebCenter Content 12c readiness check FAILED
During WCC readiness check failed with below given error.
Current WCC version: 12.2.1.0.0, upgrading it to 12.2.1.3.0
ERROR
-----------------------
[UCM] [INCIDENT_ERROR] [WCC-0001] [upgrade.UCM.UCM] [tid: 49] [ecid:xxxxxx] The domain directory provided by the user is not valid - /u01/app/domain/WCC_Domain
[Framework] [NOTIFICATION] [] [upgrade.Framework] [tid: 48] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Starting readiness check of Common Infrastructure Services.
[UCM] [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Cause: The domain directory provided by the user is not valid
[UCM] [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Action: Please provide a valid domain directory
[UCM] [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Error while upgrading and stack Trace is {0}
[INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] [[
oracle.ias.update.exception.UpgradeException: WCC-0001: The domain directory provided by the user is not valid - /u01/app/domain/WCC_Domain
at oracle.ias.update.plugin.ucm.UCMUpdatePlugin.readiness(UCMUpdatePlugin.java:338)
at oracle.ias.update.plugin.Plugin.readiness(Plugin.java:595)
at oracle.ias.update.plan.PlanStep.readiness(PlanStep.java:730)
at oracle.ias.update.PhaseProcessor$ReadinessProcessor.runStepPhase(PhaseProcessor.java:873)
at oracle.ias.update.PhaseProcessor.runStep(PhaseProcessor.java:369)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Readiness Check for WCC Schema Upgrade and WCC Configuration Upgrade
2. Execute: ./ua -readiness or ua.bat -readiness
3. Error occurred
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot execute readiness check .
Changes
Upgrade from 12.2.1.0 to 12.2.1.3
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |