My Oracle Support Banner

Oracle WebCenter Content 12c Readiness Check FAILED while Upgrading to (Doc ID 2624842.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


On : version, Content Server

Oracle WebCenter Content 12c readiness check FAILED

During WCC  readiness check failed with below given error.

Current WCC version:, upgrading it to


[UCM] [INCIDENT_ERROR] [WCC-0001] [upgrade.UCM.UCM] [tid: 49] [ecid:xxxxxx] The domain directory provided by the user is not valid - /u01/app/domain/WCC_Domain
 [Framework] [NOTIFICATION] [] [upgrade.Framework] [tid: 48] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Starting readiness check of Common Infrastructure Services.
 [UCM] [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Cause: The domain directory provided by the user is not valid
 [UCM] [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Action: Please provide a valid domain directory
[UCM] [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Error while upgrading and stack Trace is {0}
 [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] [[
oracle.ias.update.exception.UpgradeException: WCC-0001: The domain directory provided by the user is not valid - /u01/app/domain/WCC_Domain
at oracle.ias.update.plugin.ucm.UCMUpdatePlugin.readiness(
at oracle.ias.update.plugin.Plugin.readiness(
at oracle.ias.update.plan.PlanStep.readiness(
at oracle.ias.update.PhaseProcessor$ReadinessProcessor.runStepPhase(
at oracle.ias.update.PhaseProcessor.runStep(

The issue can be reproduced at will with the following steps:
1. Run the Readiness Check for WCC Schema Upgrade and WCC Configuration Upgrade
2. Execute: ./ua -readiness or ua.bat -readiness
3. Error occurred

The issue has the following business impact:
Due to this issue, users cannot execute readiness check .


 Upgrade from to


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.