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Oracle WebCenter Content 12c Readiness Check FAILED while Upgrading 12.2.1.0 to 12.2.1.3 (Doc ID 2624842.1)

Last updated on JANUARY 02, 2020

Applies to:

Oracle WebCenter Content - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.0.0 version, Content Server

Oracle WebCenter Content 12c readiness check FAILED


During WCC  readiness check failed with below given error.

Current WCC version: 12.2.1.0.0, upgrading it to 12.2.1.3.0



 

ERROR
-----------------------
[UCM] [INCIDENT_ERROR] [WCC-0001] [upgrade.UCM.UCM] [tid: 49] [ecid:xxxxxx] The domain directory provided by the user is not valid - /u01/app/domain/WCC_Domain
 [Framework] [NOTIFICATION] [] [upgrade.Framework] [tid: 48] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Starting readiness check of Common Infrastructure Services.
 [UCM] [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Cause: The domain directory provided by the user is not valid
 [UCM] [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Action: Please provide a valid domain directory
[UCM] [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] Error while upgrading and stack Trace is {0}
 [INCIDENT_ERROR] [] [upgrade.UCM.UCM] [tid: 49] [ecid: f70edad8-4fe2-4a3c-9bf9-f0ec910e9ab7-00000002,0] [[
oracle.ias.update.exception.UpgradeException: WCC-0001: The domain directory provided by the user is not valid - /u01/app/domain/WCC_Domain
at oracle.ias.update.plugin.ucm.UCMUpdatePlugin.readiness(UCMUpdatePlugin.java:338)
at oracle.ias.update.plugin.Plugin.readiness(Plugin.java:595)
at oracle.ias.update.plan.PlanStep.readiness(PlanStep.java:730)
at oracle.ias.update.PhaseProcessor$ReadinessProcessor.runStepPhase(PhaseProcessor.java:873)
at oracle.ias.update.PhaseProcessor.runStep(PhaseProcessor.java:369)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Readiness Check for WCC Schema Upgrade and WCC Configuration Upgrade
2. Execute: ./ua -readiness or ua.bat -readiness
3. Error occurred

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot execute readiness check .

Changes

 Upgrade from 12.2.1.0 to 12.2.1.3

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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