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Oracle Identity Governace (OIG) 12.2.1.3 Email Notification Does Not Display Request Details/ Worklist Details with Load Balancer (LB) Between Client Rrowsers and Oracle Identity Manager (OIM) (Doc ID 2640748.1)

Last updated on MARCH 23, 2023

Applies to:

Identity Manager - Version 12.2.1.3.190624 and later
Information in this document applies to any platform.

Symptoms

Email notification does not display Request details/ Worklist details and the following errors are displayed in the Service Object Architecture (SOA) server out log:

 

Changes

 Load Balancer added between client browsers and OIM System with following flow:

Browser --> https --> LBR --> http --> OHS/mod_wl_ohs --> http --> WebLogic Server (OIM/SOA)

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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