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Not Getting Login Screen Again After First Incorrect OTP Attempt (Doc ID 2653845.1)

Last updated on MAY 03, 2023

Applies to:

Oracle Adaptive Access Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.3.0 version, Adaptive Strong Authenticator

Not getting login screen again after first incorrect OTP attempt :
1. acess the protected resource via OAAM
2. enter user name and password in the first step of OAAM login
3. after credentials (username/password), flow is redirected to OTP authentication, where end-user enter an incorrect OTP code
4. it is like a loop in background, in the end we will notice a 500 internal error in browser

 

"HTTP/1.1 500 Internal Server Error" is visible in browser side (for OTP redirection /oaam_server/challengeUser.do )

there are a lot of lines with "Risk Score not found in context map." in OAAM logs

and in the end something like

[...] [WLS_MANNAGEDSERVER_OAAMSERVER_NAME>] [NOTIFICATION] [DFW-40101] [oracle.dfw.incident] [tid: [STANDBY].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <WLS Kernel>] [ecid: <ECID_VALUE>] An incident has been signalled with the incident facts: [problemKey=DFW-99998 [java.lang.StackOverflowError][oracle.core.ojdl.logging.WlsUserContextImpl.getUserName][oaam_server] incidentSource=SYSTEM incidentTime=Tue Dec 31 16:15:30 GMT 2019 errorMessage=DFW-99998 executionContextId=...]
[...] [WLS_MANNAGEDSERVER_OAAMSERVER_NAME>] [INCIDENT_ERROR] [DFW-40104] [oracle.dfw.incident] [tid: [STANDBY].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <WLS Kernel>] [ecid: <ECID_VALUE>] [errid: 81] [detailLoc: <Path Folder>] [probKey: DFW-99998 [java.lang.StackOverflowError\r][oracle.core.ojdl.logging.WlsUserContextImpl.getUserName][oaam_server]] incident 81 created with problem key "DFW-99998 [java.lang.StackOverflowError][oracle.core.ojdl.logging.WlsUserContextImpl.getUserName][oaam_server]"

 

 

Changes

 Upgrade To 11.1.2.3

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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