My Oracle Support Banner

"Unable to initialize connection" error is reported by the WebCenter Content repository in Imaging when attempting to view documents. (Doc ID 2655519.1)

Last updated on APRIL 03, 2020

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
-----------------------
The following error is reported by the WebCenter Content(WCC) repository in Imaging (IPM) when viewing documents.

ERROR
-----------------------
The following error is reported by the repository:
Unable to initialize connection idc://localhost:4444
java.net.ConnectException: Connection refused (Connection refused)
Connection refused (Connection refused)
Event Identifier: xx-xxxxxxxxxxxxx


STEPS TO REPLICATE
-----------------------
1. On attempting to view Imaging documents and getting error:
TCM-00788: The following error is reported by the repository: Unable to initialize connection idc://:4444
2. After restarting the WCC server, it shows as started but the user cannot access any WCC client tools and getting below error in browser.

Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

3. Below referenced error is noticed in the log.


BUSINESS IMPACT
-----------------------
Unable to start UCM server without errors and Error 404--Not Found occurs when accessing WebCenter Content.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.