My Oracle Support Banner

Oracle Access Manager (OAM) Intermittent Login Failure "Error:-- The user account is locked or disabled" for Kerberos Authentication (WNA) (Doc ID 2657608.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle Access Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Access Manager (OAM) Intermittent Login Failure "Error:--  The user account is locked or disabled" for Kerberos Authentication (WNA)

Steps to reproduce
1. Access protected resource and the following error is seen
Error:--  The user account is locked or disabled. Please contact the System Administrator.

2. Close the browser try again, and it fails same error

3. Close the browser again, and it works.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.