After Upgrade from Sites 11.1.1.8.0 to 12.2.1.4.0 Web Pages are Failing to Load Due to Template errors: "java.lang.NoClassDefFoundError: COM/FutureTense/Interfaces/ICS" (Doc ID 2681504.1)

Last updated on APRIL 26, 2023

Applies to:

Symptoms

After Upgrade from Sites 11.1.1.8.0 to 12.2.1.4.0 Web Pages are Failing to Load Due to Template errors: "java.lang.NoClassDefFoundError: COM/FutureTense/Interfaces/ICS"

When testing our website, the pages do not load, and the following error is seen in the logs:

[ERROR] [] [oracle.wcsites.request] [partition-name: DOMAIN] [tenant-name: GLOBAL] Exception including resource /jsp/cs_deployed//{site}/{element_name}.jsp[[
javax.servlet.ServletException: java.lang.NoClassDefFoundError: COM/FutureTense/Interfaces/ICS
  at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:394)
  at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
  at org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:64)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
  at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:637)
  at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:508)
  at COM.FutureTense.Servlet.ServletRequest.include(ServletRequest.java:1450)
  at COM.FutureTense.Servlet.FRequestObj.include(FRequestObj.java:1449)
  at COM.FutureTense.Servlet.JSPServices.runJSP(JSPServices.java:111)
  at COM.FutureTense.Platform.FileSystem.FILESYSTEMJSPManager.runJSP(FILESYSTEMJSPManager.java:451)
  at COM.FutureTense.Servlet.JSPServices.runJSPObject(JSPServices.java:50)
  at COM.FutureTense.Platform.FileSystem.FILESYSTEMJSPManager$JSPDataFile.run(FILESYSTEMJSPManager.java:196)
  at COM.FutureTense.Common.ContentServer.jspExecute(ContentServer.java:3542)
  at COM.FutureTense.Common.ContentServer.evalTemplate(ContentServer.java:3120)
  at COM.FutureTense.Common.ContentServer.processElement(ContentServer.java:2422)
  at COM.FutureTense.Common.CS.CallElement(CS.java:1614)
  at com.openmarket.xcelerate.jsp.render.CallElement.doEndTag(CallElement.java:121)
  at com.openmarket.framework.jsp.Base.doEndTag(Base.java:145)
  at jsp_servlet._jsp._cs_deployed.__{element_name}._jspService(__{element_name}.java:123)
  ...
  ...
  ...
Caused by: java.lang.NoClassDefFoundError: COM/FutureTense/Interfaces/ICS
  at {custom_class.{custom method}({custom_class}.java:111)
  at jsp_servlet._jsp._cs_deployed.__{element_name}._jspService(__{element_name}.java:456)
  at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
  at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:295)
  at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
  at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
  at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:353)
  ... 159 more

Changes

 Upgraded from 11.1.1.8.0 to 12.2.1.4.0

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.