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REST API End-points Being Returned As Values During Recon With ServiceNow Connector (Doc ID 2688626.1)

Last updated on JUNE 10, 2021

Applies to:

Identity Manager Connector - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When doing incremental recon with ServiceNow 12.2.1.3 version of the connector for some of attributes the value comes as REST API end point details instead of the actual value.

For example: Business unit value coming as REST API end point instead of actual business unit value.

Steps to reproduce:

1- Install and configure the OIM 12.2.1.3 ServiceNow connector.

2- Run the incremental recon job.

Cause

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