My Oracle Support Banner

User Policy Evaluations Stuck in Processing, Blocking Sessions with Row Contentions in the Database (Doc ID 2691225.1)

Last updated on JULY 24, 2020

Applies to:

Identity Manager - Version 11.1.2.3.190103 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.3.190103 version, Performance

User Policy Evaluations Stuck in Processing. Blocking sessions with row contentions created in DB.

OIM is not able to evaluate user policies. Getting constant database exceptions.

Performance issue with the OIM Server and Database connection issues.

ERROR
-----------------------




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start the OIM servers.
2. Run the Evaluate User Policies scheduled job.
3. See errors thrown in the logs and issues are reported in the Database.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.