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User sees a blank page or "Unable to evaluate function 'utGetCacheKey'" after they login into CS native UI (Doc ID 2695379.1)

Last updated on JULY 30, 2020

Applies to:

Oracle WebCenter Content - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

User sees a blank page or "Unable to evaluate function 'utGetCacheKey'" after they login into CS native UI.

Symptom 1:  Users see the following message after they login into CS native UI (e.g., http://<host>:16200/cs).

 

Symptom 2: In version 11.1.1.2, a blank page was displayed after user logs into CS native UI.  The title of the html page shows "Content Server Message".  Viewing the page source (e.g, right-click -> View Page Source) will reveal the above message.

 

Changes

No configuration changes have occurred.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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