My Oracle Support Banner

Admin Applets Won't Start From Command Line Interface (CLI) Due To JPS-01055 Error (Doc ID 2696375.1)

Last updated on AUGUST 01, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
-----------------------
After upgrading WebCenter Content (WCC) from 11g to 12.2.1.3 to 12.2.1.4, Admin Applets won't start from command line. Accessing from browsers work as expected.


ERROR
-----------------------
Unable to start the application CongifMan. Failed to initialize. Error initializing the security objects. Unable to execute service method 'getContext'.

oracle.security.jps.JpsException: JPS-01055: Could not create credential store instance. Reason oracle.security.jps.service.policystore.PolicyStoreContainerNotReadyException.


STEPS TO REPLICATE
-----------------------
1. Upgrade WebCenter Content from 11g to 12.2.1.3 and then to 12.2.1.4.
2. Access the Admin Applets from command line.
3. JPS-01055 error is experienced.


BUSINESS IMPACT
-----------------------
Admin(s) are unable to start Admin Applets from command line

 

Changes

 WebCenter Content was upgraded from 11g to 12.2.1.3 and then to 12.2.1.4.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.