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Compatibility Mode Error Returned When Viewing an Image in the WebCenter Content: Imaging Basic or Advanced Viewer (Doc ID 2697417.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Content: Imaging - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Getting the below compatibility mode error when attempting to view documents in the Imaging Basic or Advanced Viewer.  This occurs when using Internet Explorer. 

Error:

The current compatibility setting is not supported.Disable Compatibility View before running this web page.

Due to this issue, users have to click through the warning message for each document and page they view.

After login, users are unable to click on any Searches or any other link on the page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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