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Troubleshooting Capture Email Import Processor Message, "Unable to connect to specified email account" (Doc ID 2702084.1)

Last updated on AUGUST 21, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Purpose

Discusses the usual causes of the Email Import Processor getting the error, "Unable to connect to specified email account", and the steps to troubleshoot it.

Troubleshooting Steps

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