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How to Fix Linux Image Conversion and Rendering Issues in Capture and Imaging (Doc ID 2702657.1)

Last updated on SEPTEMBER 17, 2024

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.8.0 and later
Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Oracle WebCenter Content: Imaging for OCI - Version 12.2.1.4.0_24.2 and later
Oracle WebCenter Enterprise Capture for OCI - Version 12.2.1.4.0_24.2 and later
Information in this document applies to any platform.

Purpose

This document discusses the symptoms, causes, troubleshooting steps, and solutions to the below problem:

Linux Image Conversion and Rendering Issues in Capture and Imaging

Error messages resolved:

Image export failed with Code 3
XOpenDisplay failed
Unable to fully render document
Failed image conversion and cannot be stored in cache at this time
A cache exception occurred
Transformation process returned error code 135
A failure occurred while encrypting the document
Failed to launch CaptureOITExport
Error launching the external transformation process

Troubleshooting Steps

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