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Imaging Print Applet Fails to Launch When SSL Is Off-Loaded at the Load Balancer (Doc ID 2709714.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle WebCenter Content: Imaging - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When SSL is offloaded at a load balancer, the Imaging Print applet fails to launch. The applet appears to rewrite the URL to http://virtualhostname instead of https://virtualhostname.

Due to security requirements, the VIP on the load balancer cannot accept unencrypted traffic (http).

The environment topology is: client (SSL)> load balancer (SSL terminates) > WebLogic Imaging server.

Error in the java console on the client workstation is:

Java Web Start Error:
#### Unable to load resource: http://<Host>:80/imaging/lib/ipm-viewer-applet/imaging-print-applet.jar

 

Changes

Upgraded to version 12.2.1.4

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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