My Oracle Support Banner

Repository Creation Utility 12c Fails to Connect to the Database with "Unable to connect to the database using the provided details." (Doc ID 2711266.1)

Last updated on SEPTEMBER 22, 2023

Applies to:

Oracle Fusion Middleware - Version and later
Information in this document applies to any platform.


 When attempting to load schemas to a database via the Repository Creation Utility(RCU) tool, the tool fails to connect to the database. The following error is seen in the log.

DATE/TIME NOTIFICATION assistants.common.dbutil.jdbc.JDBCEngine: oracle.sysman.assistants.common.dbutil.jdbc.JDBCEngine::connect: Connecting to database: user: <USER> ,role:<ROLE> , connectString:(description=(address=(host=<HOSTNAME.DOMAIN>)(protocol=tcp)(port=<PORT>))(connect_data=(service_name=<SERVICENAME>)(server=dedicated)))
DATE/TIME ERROR assistants.rcu.backend.validation.StepValidator: oracle.sysman.assistants.rcu.backend.validation.StepValidator::isConnectionStepValidated: SQLFatalErrorException:
oracle.sysman.assistants.common.dbutil.SQLFatalErrorException: Unable to connect to the DB. Check if DB connection details entered are correct.
  Unable to connect to the database using the provided details.
Enter a valid hostname and port or check if the listener is up and running.
at oracle.sysman.assistants.rcu.backend.validation.StepValidator.isConnectionStepValidated(
at oracle.sysman.assistants.rcu.ui.pages.DBConnectionPage.updateModel(


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.