Repository Creation Utility 12c Fails to Connect to the Database with "Unable to connect to the database using the provided details." (Doc ID 2711266.1)

Last updated on SEPTEMBER 22, 2023

Applies to:

Symptoms

 When attempting to load schemas to a database via the Repository Creation Utility(RCU) tool, the tool fails to connect to the database. The following error is seen in the log.

DATE/TIME NOTIFICATION assistants.common.dbutil.jdbc.JDBCEngine: oracle.sysman.assistants.common.dbutil.jdbc.JDBCEngine::connect: Connecting to database: user: <USER> ,role:<ROLE> , connectString:(description=(address=(host=<HOSTNAME.DOMAIN>)(protocol=tcp)(port=<PORT>))(connect_data=(service_name=<SERVICENAME>)(server=dedicated)))
DATE/TIME ERROR assistants.rcu.backend.validation.StepValidator: oracle.sysman.assistants.rcu.backend.validation.StepValidator::isConnectionStepValidated: SQLFatalErrorException:
oracle.sysman.assistants.common.dbutil.SQLFatalErrorException: Unable to connect to the DB. Check if DB connection details entered are correct.
  Unable to connect to the database using the provided details.
Enter a valid hostname and port or check if the listener is up and running.
at oracle.sysman.assistants.rcu.backend.validation.StepValidator.isConnectionStepValidated(StepValidator.java:1854)
at oracle.sysman.assistants.rcu.ui.pages.DBConnectionPage.updateModel(DBConnectionPage.java:807)
...

Cause

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