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Repository Creation Utility 12c Fails to Connect to the Database with "Unable to connect to the database using the provided details." (Doc ID 2711266.1)

Last updated on SEPTEMBER 15, 2020

Applies to:

Oracle Fusion Middleware - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

 When attempting to load schemas to a database via the Repository Creation Utility(RCU) tool, the tool fails to connect to the database. The following error is seen in the log.

DATE/TIME NOTIFICATION assistants.common.dbutil.jdbc.JDBCEngine: oracle.sysman.assistants.common.dbutil.jdbc.JDBCEngine::connect: Connecting to database: user: <USER> ,role:<ROLE> , connectString:(description=(address=(host=<HOSTNAME.DOMAIN>)(protocol=tcp)(port=<PORT>))(connect_data=(service_name=<SERVICENAME>)(server=dedicated)))
DATE/TIME ERROR assistants.rcu.backend.validation.StepValidator: oracle.sysman.assistants.rcu.backend.validation.StepValidator::isConnectionStepValidated: SQLFatalErrorException:
oracle.sysman.assistants.common.dbutil.SQLFatalErrorException: Unable to connect to the DB. Check if DB connection details entered are correct.
  Unable to connect to the database using the provided details.
Enter a valid hostname and port or check if the listener is up and running.
at oracle.sysman.assistants.rcu.backend.validation.StepValidator.isConnectionStepValidated(StepValidator.java:1854)
at oracle.sysman.assistants.rcu.ui.pages.DBConnectionPage.updateModel(DBConnectionPage.java:807)
...


Cause

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In this Document
Symptoms
Cause
Solution


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