WebCenter Sites Patch Post-Installation /sitespatchsetup fails: :: ERROR = Could not connect to Web Server or Application Server. (Doc ID 2712232.1)

Last updated on FEBRUARY 29, 2024

Applies to:

Symptoms

Patch sitespatchsetup fails: :: ERROR = Could not connect to Web Server or Application Server.

The sites.log displays the following error:

[wcsites_server1] [ERROR] [] [oracle.wcsites.install] [{tid}] [userId: ] [ecid: {ecid}] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] ActionHandlerExecuteCommand: ExecuteCommand failed for http://{host:port}/sites/Install?COMMANDNAME=IMPORTCATALOG&ELEMENTDIRECTORY={DOMAIN_HOME}/wcsites/wcsites/elements&CATALOGFILE={ORACLE_HOME}/wcsites/webcentersites/sites-home/bootstrap/opatch/installer-elements/xcelerate/ElementCatalog.html[[
:: ERROR = Could not connect to Web Server or Application Server.
The response received =
<!--FTCS|||result=failure|||reason=Unknown Reason|||err=0|||command=Unknown Command|||params=|||-->
]]

[wcsites_server1] [ERROR] [] [oracle.wcsites.install] [{tid}] [userId: ] [ecid: {ecid}] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] ActionHandlerExecuteCommand: Error Importing {ORACLE_HOME}/wcsites/webcentersites/sites-home/bootstrap/opatch/installer-elements/xcelerate/ElementCatalog.html
[wcsites_server1] [NOTIFICATION] [] [oracle.wcsites.install] [{tid}] [userId: ] [ecid: {ecid}] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Importing Patch Elements
[wcsites_server1] [ERROR] [] [oracle.wcsites.install] [{tid}] [userId: ] [ecid: {ecid}] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Worker.run. [[
Install failed.
Please check log file.

Click Yes to modify your install choices
and re-try install.

Click No to terminate application.
]]

Changes

Cause

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