My Oracle Support Banner

Navigating Between Folders in the Content Manager Task Flow / Documents Page in WebCenter Portal Stops Working (Doc ID 2716812.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle WebCenter Portal - Version 12.2.1.3.0 to 12.2.1.4.0
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

Navigating between folders in the Content Manager ADF Task Flow / Documents Page in WebCenter Portal stops working after a few times of navigating between the folders.


EXPECTED BEHAVIOR

Expect to be able to navigate between folders without issues.


STEPS

The issue can be reproduced at will with the following steps:

  1. Enable the documents service in a portal.
     
  2. Add the Documents Page to the portal or add the content manager task flow to a page.
     
  3. View the portal and add some folders / sub folders with documents.
     
  4. Navigate between the folders / sub folders.
     
  5. Move the cursor from one folder to another folder in the folders bread crumb links for few times.
     
  6. Select any folder.
     
  7. Repeat the above steps a few times.
     
  8. Eventually you won't be able to select any folders in the bread crumb folder links.

    You can select and view documents but unable to navigate between folders using the folders bread crumb links.

  9. Refreshing the browsers allows to do folder navigation again.
     

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.