My Oracle Support Banner

Capture PDF To TIFF Conversion Errors " Failed To Launch CaptureOITExport Message" (Doc ID 2718073.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Capture document conversion is not working using a Document Conversion Job to convert incoming PDF documents to TIFF images.

While performing a PDF to TIFF conversion on an Oracle Solaris on SPARC (64-bit) OS, the following error occurs:

oracle.odc.docconverter.DocExportException:
oracle.captureexportservice.CaptureExportServiceException: Failed to launch
CaptureOITExport


After applying patch in Bug 31550495, the following error occurs on a document conversion"


Error occurred while
processing batch.[[
oracle.odc.docconverter.DocExportException:
oracle.captureexportservice.CaptureExportServiceException:
CaptureOITExport crashed before acknowledging session

How can this be resolved?

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.