After Upgrading from 11g to 12c, Creating Portals, WebCenter Portal Templates or Accessing Portals Under Administration Returns Error : Portal operation resulted in unexpected exception
(Doc ID 2725013.1)
Last updated on FEBRUARY 02, 2022
Applies to:
Oracle WebCenter Portal - Version 12.2.1.4.0 and laterInformation in this document applies to any platform.
Symptoms
After Upgrading from 11g to 12c, Creating Portals or WebCenter Portal Templates fails.
Accessing Portals Under Administration Returns the following Error :
ERROR
WCS#<date-time> : Portal operation resulted in unexpected exception.
The spaces diagnostic log shows the following error:
[<DATE_TIME>] [WC_Spaces1] [ERROR] [] [oracle.webcenter.webcenterapp.internal.view.error.WCErrorHandlerImpl] [tid: [ACTIVE].ExecuteThread: '38' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <userid>] [ecid: <ecid>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <dsid>] Current Reference = WCS#<
[<DATE_TIME>] [WC_Spaces1] [ERROR] [] [oracle.webcenter.webcenterapp.internal.view.error.WCErrorHandlerImpl] [tid: [ACTIVE].ExecuteThread: '38' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <userid>] [ecid: <ecid>0] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <dsid>] getDisplayMessage Called=oracle.webcenter.spaces.SpacesException[[
oracle.webcenter.spaces.SpacesException: Portal operation resulted in unexpected exception.
at oracle.webcenter.community.internal.model.CommunityDC.getAvailableTemplates(CommunityDC.java:1149)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.jbo.common.JboBeanUtils.getProperty(JboBeanUtils.java:123)
...
Caused by: java.lang.NullPointerException
at oracle.webcenter.community.internal.model.CommunityDC.getAvailableTemplates(CommunityDC.java:1137)
... 196 more
[<DATE_TIME>] [WC_Spaces1] [ERROR] [] [oracle.webcenter.webcenterapp.internal.view.error.WCErrorHandlerImpl] [tid: [ACTIVE].ExecuteThread: '38' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <userid>] [ecid: <ecid>0] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <dsid>] getDisplayMessage Called=oracle.webcenter.spaces.SpacesException[[
oracle.webcenter.spaces.SpacesException: Portal operation resulted in unexpected exception.
at oracle.webcenter.community.internal.model.CommunityDC.getAvailableTemplates(CommunityDC.java:1149)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.jbo.common.JboBeanUtils.getProperty(JboBeanUtils.java:123)
...
Caused by: java.lang.NullPointerException
at oracle.webcenter.community.internal.model.CommunityDC.getAvailableTemplates(CommunityDC.java:1137)
... 196 more
STEPS
The issue can be reproduced with the following steps:
- Upgrade WebCenter Portal from 11.1.1.9 to 12.2.1.4.
- Upgrade the domain and run the upgradeWebCenterPortal command.
Confirmed there are no errors upgrading webcenter portal.
- Access WebCenter Portal.
- Go to Administration -> Portals.
Here you will get the error. - Try to create a Portal.
Here you will get similar error. - Try to create a WebCenter Portal Template.
Here you will get similar error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |