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Deleting User From Portal Returns "Fatal error while removing the role. Please contact Administrator with error reference" (Doc ID 2739135.1)

Last updated on MAY 23, 2024

Applies to:

Oracle WebCenter Portal - Version 12.2.1.0.0 and later
Oracle WebCenter Portal Cloud Service - Version 17.3.1 and later
Oracle WebCenter Portal for OCI - Version 12.2.1.4_24.2 and later
Information in this document applies to any platform.

Symptoms

WebCenter Portal 12.2.1.4.0.

Trying to remove members from a portal security returns the following error:

WCS#2020.11.20.01.48.28 : Fatal error while removing the role. Please contact Administrator with error reference.

WebCenter Portal diagnostic log shows:

<Error> <oracle.adf.model.adapter.bean.BeanDCInvocationHandler> <BEA-000000> <InvocationTargetException ->invoke(removeMembers)
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.adf.model.adapter.bean.BeanDCInvocationHandler.invoke(BeanDCInvocationHandler.java:156)
at oracle.adf.model.adapter.bean.BeanDCInvocationHandler.invokeMethod(BeanDCInvocationHandler.java:67)
at oracle.adf.model.adapter.bean.BeanDCInvocationHandler.invoke(BeanDCInvocationHandler.java:137)
at oracle.adf.model.adapter.bean.BeanDCInvokeMethodHandler.invoke(BeanDCInvokeMethodHandler.java:123)
at oracle.adf.model.adapter.bean.UpdatableBeanDataControl.invokeOperation(UpdatableBeanDataControl.java:612)
at oracle.adf.model.adapter.bean.JavaBeanDataControl.invokeOperation(JavaBeanDataControl.java:405)
at oracle.adf.model.bean.DCBeanDataControl.invokeMethod(DCBeanDataControl.java:516)
at oracle.adf.model.binding.DCInvokeMethod.callMethod(DCInvokeMethod.java:269)
at oracle.jbo.uicli.binding.JUCtrlActionBinding.doIt(JUCtrlActionBinding.java:1824)

...
Caused By: oracle.webcenter.webcenterapp.security.WCSecurityException: Fatal error while removing the role. Please contact Administrator with error reference.
at oracle.webcenter.spaces.internal.model.security.SpacesSecurityManagerImpl.revokeRole(SpacesSecurityManagerImpl.java:458)
at oracle.webcenter.spaces.internal.model.security.SpacesSecurityManagerImpl.revokeRole(SpacesSecurityManagerImpl.java:345)
at oracle.webcenter.webcenterapp.internal.model.security.WebCenterMemberManagementDC.removeMembers(WebCenterMemberManagementDC.java:1077)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
...
Caused By: oracle.webcenter.portal.api.MemberOperationException: There was a failure removing member '<USERNAME>' from portal '<PORTAL_NAME>'
at oracle.webcenter.portal.api.impl.PortalImpl.removeFromMembers(PortalImpl.java:1135)
at oracle.webcenter.spaces.internal.model.security.SpacesSecurityManagerImpl.revokeRole(SpacesSecurityManagerImpl.java:444)
at oracle.webcenter.spaces.internal.model.security.SpacesSecurityManagerImpl.revokeRole(SpacesSecurityManagerImpl.java:345)
at oracle.webcenter.webcenterapp.internal.model.security.WebCenterMemberManagementDC.removeMembers(WebCenterMemberManagementDC.java:1077)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.adf.model.adapter.bean.BeanDCInvocationHandler.invoke(BeanDCInvocationHandler.java:156)
at oracle.adf.model.adapter.bean.BeanDCInvocationHandler.invokeMethod(BeanDCInvocationHandler.java:67)
at oracle.adf.model.adapter.bean.BeanDCInvocationHandler.invoke(BeanDCInvocationHandler.java:137)
at oracle.adf.model.adapter.bean.BeanDCInvokeMethodHandler.invoke(BeanDCInvokeMethodHandler.java:123)




Changes

 Users were manually deleted in the identity store.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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