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OIM Is Not Sending Emails During Forgot Password Operation From OIM/OAAM/OAM Integrated Environment (Doc ID 2745598.1)

Last updated on FEBRUARY 05, 2021

Applies to:

Identity Manager - Version 11.1.2.3.180620 and later
Information in this document applies to any platform.

Symptoms

OIM is not sending Emails During Forgot Password Operation from OIM/OAAM/OAM integrated environment
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1) Integrate OIM/OAM/OAAM
2) User can click Forgot Password from OAAM, then during the flow, OAAM will make use of OIM APIs to call Password Reset Functionality.
3) After the password reset, emails are not sent to the user
4) If  users login to OIM Admin console, and reset the password, emails are sent.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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