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Issue With HTML Export after Java Update (Doc ID 2745771.1)

Last updated on AUGUST 22, 2023

Applies to:

Oracle WebCenter Content - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, the user is unable to open XML that is needed to be converted to HTML format.  It was working fine until the applied WCC bundle <patch: 30499031> and updated to java 1.8.0.251.  The error users see when attempting an HTML conversion from a xslt template is:
 
ERROR
-----------------------
Content Server Request Failed
Error Unable to get dynamic conversion. The html export was not successful.

Cause

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In this Document
Symptoms
Cause
Solution
References


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