My Oracle Support Banner

Fail to Access Framework Folder with Turkish Character Dotted I in Folder Name (Doc ID 2748090.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Oracle WebCenter Content - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, Content Server

When attempting to access a Framework Folder folder whose name has the Turkish character Dotted I (İ) in it, the following error occurs.

ERROR
-----------------------
Content Server Request Failed


Error path: '/Enterprise Libraries/.../İşler' does not exist


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have a DB with the UTF-8 Character Set.
2. Enabled Turkish language for the user via the SystemProperties applet.
3. Change the User language to Turkish under the User Profile page (-> click [Update] to save).
4. Create a Framework Folder named "İşler" - i.e.: (Dotted I at the beginning of the name).
5. Try to go inside that new folder.


BUSINESS IMPACT
-----------------------
Due to this issue, users cannot access the Framework Folders who have the Turkish character Dotted I (İ) in it.

Changes

 Enabled the Turkish language for the user via SystemProperties.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.