Fail to Access Framework Folder with Turkish Character Dotted I in Folder Name
(Doc ID 2748090.1)
Last updated on SEPTEMBER 20, 2023
Applies to:
Oracle WebCenter Content - Version 12.2.1.3.0 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.1.3.0 version, Content Server
When attempting to access a Framework Folder folder whose name has the Turkish character Dotted I (İ) in it, the following error occurs.
ERROR
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Content Server Request Failed
Error path: '/Enterprise Libraries/.../İşler' does not exist
STEPS
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The issue can be reproduced at will with the following steps:
1. Have a DB with the UTF-8 Character Set.
2. Enabled Turkish language for the user via the SystemProperties applet.
3. Change the User language to Turkish under the User Profile page (-> click [Update] to save).
4. Create a Framework Folder named "İşler" - i.e.: (Dotted I at the beginning of the name).
5. Try to go inside that new folder.
BUSINESS IMPACT
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Due to this issue, users cannot access the Framework Folders who have the Turkish character Dotted I (İ) in it.
Changes
Enabled the Turkish language for the user via SystemProperties.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |