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WebLogic Admin Console and WebLogic Server for OSM Application are Frequently Unresponsive (Doc ID 2748468.1)

Last updated on AUGUST 18, 2023

Applies to:

Oracle WebLogic Server - Version 12.2.1.3.0 and later
Oracle Communications Order and Service Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After sending few orders to OSM server, the WebLogic admin console and OSM server becomes unresponsive. Observing below in the thread dumps:

AdminServer

 Multiple Threads are exhibiting the above call execution pattern.

Cause

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In this Document
Symptoms
Cause
Solution


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