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Seeing Errors "TCM-00787: A repository error occurred." and "Unable to execute service IPM_LOG_AUDIT_EVENT_BY_DOCNAME and function ipmDocHistoryAudit" in the Logs (Doc ID 2751877.1)

Last updated on FEBRUARY 12, 2021

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

The following error is returned in the logs multiple times. It appears to be associated with the inability to view or download documents:

[2021-02-10T14:45:45.933-05:00] [IPM_server1] [ERROR] [] [oracle.imaging.service] [tid: [ACTIVE].ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <userid>] [ecid: <ecid>] [APP: imaging] [DSID: <dcid>]

A repository error occurred.[[
oracle.imaging.ImagingException: TCM-00787: A repository error occurred.
faultType: SYSTEM
faultDetails:
ErrorCode = oracle.stellent.ridc.protocol.ServiceException, ErrorMessage = Unable to execute service IPM_LOG_AUDIT_EVENT_BY_DOCNAME and function ipmDocHistoryAudit.
The error was caused by an internally generated issue. The error has been logged.
at oracle.imaging.repository.ucm.UcmErrors.convertRepositoryError(UcmErrors.java:125)
at oracle.imaging.repository.ucm.UcmAuditManager.logAuditableEvent(UcmAuditManager.java:150)
at oracle.imaging.repository.ucm.UcmRepositoryManager.fireEvent(UcmRepositoryManager.java:236)
at oracle.imaging.repository.ucm.UcmRepositoryManager.makeRetrievalAuditEntry(UcmRepositoryManager.java:871)
at oracle.imaging.document.RetrieveDocumentImpl.retrieveDocumentPage(RetrieveDocumentImpl.java:44)
at oracle.imaging.document.DocumentServiceImpl.internalRetrieveDocument(DocumentServiceImpl.java:957)
at oracle.imaging.document.DocumentServiceImpl.retrievePage(DocumentServiceImpl.java:929)
at oracle.imaging.services.render.RenderServlet.getRenderResult(RenderServlet.java:1068)
at oracle.imaging.services.render.RenderServlet.handleRender(RenderServlet.java:786)
at oracle.imaging.services.render.RenderServlet.doGet(RenderServlet.java:330)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.imaging.ui.model.filter.WelcomeFilter.doFilter(WelcomeFilter.java:51)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.imaging.ui.model.filter.FrameBustingFilter.doFilter(FrameBustingFilter.java:83)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:146)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:464)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:129)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:236)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3748)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3714)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2283)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2182)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1493)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:263)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

What is causing this issue?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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