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Capture 12.2.1.4.0 with Patch 32137137 is Importing Some Emails, but Moving All Emails to Post Processing Folder as Though Successfully Processed (Doc ID 2753609.1)

Last updated on FEBRUARY 19, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Using Oracle WebCenter Enterprise Capture 12.2.1.4.0 with Patch 32137137.  The Import Processor Email Provider jobs are only Importing the first e-mail available for import when multiple e-mails are present in the folder.  The rest of the emails are treated as though they were successfully processed (either deleted or moved to Success Post Processing folder), but no batches are created for these other emails.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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