My Oracle Support Banner

Unable to Send Emails with 12c - Error Authentication Failed (Doc ID 2756030.1)

Last updated on SEPTEMBER 24, 2023

Applies to:

Oracle SOA Suite - Version and later
Information in this document applies to any platform.


We have a new setup of Oracle SOA where we have deployed usermessaging driver for OTP on SMS and email.

OTP on SMS is working fine while we are unable to configure User Messaging Email Driver.

After providing SMTP server, user and credentials when we click on Test button we get following error.

We have another deployment of SOA 11g where same driver has been configured with same user, SMTP server and password and it is working fine.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.