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"Ticket does not match supplied service" error during login and publishing (Doc ID 2758939.1)

Last updated on JUNE 04, 2021

Applies to:

Oracle WebCenter Sites - Version 12.2.1.4.0 to 12.2.1.4.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

On : 12.2.1.4.0 version, WebCenter Sites

Environment Details:

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WCS two node cluster,  Request Flow: Hardware LB (HTTPS) -> OHS (HTTP) -> WCS (HTTP)

"wcsites.use.requesturl = true" is set in wcs_properties.json file
 

Problem:

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- Attempting to login via node URL does not work when wcsites.app.host is configured for LB.

- Site Explorer login does not work with both LB URL and cluster node URL. Below error is seen in sites.log

- Also publishing to this environment fails with same error.

 



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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