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Sitespatchsetup is Failing with Unknown Username/Password Error (Doc ID 2769238.1)

Last updated on APRIL 20, 2021

Applies to:

Oracle WebCenter Sites - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

After successfully applying the latest Webcenter Sites Patch via opatch, the sitespatchsetup configurator is failing with the error:

[wcsites_server1] [ERROR] [] [oracle.wcsites.wem.sso.rest] [tid: 31] org.jasig.cas.authentication.AuthenticationException: 1 errors, 0 successes[[
org.jasig.cas.authentication.AuthenticationException: 1 errors, 0 successes
  at org.jasig.cas.authentication.PolicyBasedAuthenticationManager.evaluateProducedAuthenticationContext(PolicyBasedAuthenticationManager.java:256)
  at org.jasig.cas.authentication.PolicyBasedAuthenticationManager.authenticateInternal(PolicyBasedAuthenticationManager.java:242)
  at org.jasig.cas.authentication.PolicyBasedAuthenticationManager.authenticate(PolicyBasedAuthenticationManager.java:131)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)

The following error can be seen in the cas.log:

<!--FTCS|||result=failure|||reason=Unknown username/password.|||err=-2

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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