Sitespatchsetup is Failing with Unknown Username/Password Error (Doc ID 2769238.1)

Last updated on APRIL 03, 2023

Applies to:

Oracle WebCenter Sites - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

After successfully applying the latest Webcenter Sites Patch via opatch, the sitespatchsetup configurator is failing with the error:

[wcsites_server1] [ERROR] [] [oracle.wcsites.wem.sso.rest] [tid: 31] org.jasig.cas.authentication.AuthenticationException: 1 errors, 0 successes[[
org.jasig.cas.authentication.AuthenticationException: 1 errors, 0 successes
  at org.jasig.cas.authentication.PolicyBasedAuthenticationManager.evaluateProducedAuthenticationContext(PolicyBasedAuthenticationManager.java:256)
  at org.jasig.cas.authentication.PolicyBasedAuthenticationManager.authenticateInternal(PolicyBasedAuthenticationManager.java:242)
  at org.jasig.cas.authentication.PolicyBasedAuthenticationManager.authenticate(PolicyBasedAuthenticationManager.java:131)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)

The following error can be seen in the cas.log:

<!--FTCS|||result=failure|||reason=Unknown username/password.|||err=-2

Changes

Cause

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In this Document

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Sitespatchsetup is Failing with Unknown Username/Password Error (Doc ID 2769238.1)

Applies to:

Symptoms

Changes

Cause

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