Get "System failure occurred. Contact your site administrator." in WebCenter Portal after creating a folder or navigating into a folder
(Doc ID 2771730.1)
Last updated on DECEMBER 18, 2023
Applies to:
Oracle WebCenter Content - Version 12.2.1.3.0 and laterInformation in this document applies to any platform.
Symptoms
Get "System failure occurred. Contact your site administrator." in WebCenter Portal after creating a folder or navigating into a folder. This occurred after checking "Use Screen Reader" in user preferences.
The below error is reported in the WebCenter Portal diagnostic log when issue occurs.
Issue does not occur when "Use Screen Reader" is not checked.
Changes
Applied MOS Patch 31196655 (12.2.1.3 WCC BP 200714) or MOS Patch 31390302 (12.2.1.4 WCC BP 200714)
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |