Elasticsearch: Clicking a Document from the Search Results Page Opens the Document with the 4 Expected Tabs (Summary, Metadata, Security, Preview), but all the Tabs are Blank / Empty (Doc ID 2775104.1)

Last updated on AUGUST 10, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR

When clicking a document in the Elasticsearch results, it opens the the document with 4 tabs (Summary, Metadata, Security, Preview), but none of those tabs show any content.
All tabs are blank.


EXPECTED BEHAVIOR

Expect to see the document details when viewing a document from search results.


STEPS

The issue can be reproduced at will with the following steps:

1. Configure WebCenter Portal with Elasticsearch.
    
2. Search documents.
    
3. In the search results page click the link for a document.
   This will open the document preview with the Summary, Metadata, Security, Preview tabs but all tabs are blank / empty.

Changes

Cause

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