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Oracle Identity Governance (OIG) 12.2.1.4.x Post-Upgrade Clustered Environment Resource History Is Not Loading When Accessed Through Load Balancer (Doc ID 2788334.1)

Last updated on JANUARY 24, 2023

Applies to:

Identity Manager - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

In a recently upgraded OIG 12.2.1.4 clustered environment, the Resource history page loads a blank page when accessed via AWS Load Balancer (LB) Uniform Resource Locator (URL).

The Resource history page is loading as expected if accessed through direct OIM URL (either through Secure Sockets Layer (SSL) or Non SSL port)).

Error is seen in the browser network trace log:

 

 

Changes

 Upgraded base environment to OIG 12.2.1.4.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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