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508 Accessibility Issue: Cannot Tab Through Submenu In WebCenter Portal 12.2.1.4 (Doc ID 2788654.1)

Last updated on JULY 06, 2021

Applies to:

Oracle WebCenter Portal - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

User has created a Page/Skin template using the seeded Mosaic templates in WCP 12.2.1.3.
Later, WCP 12.2.1.3 was upgraded to 12.2.1.4.
Mosaic template have been deprecated in 12.2.1.4. Upgraded instances still retain the Mosaic templates (or its copies) and are expected to work (Doc ID 2703595.1).

However, in this instance, accessibility features in 12.2.1.4 Portals (that are based on Mosaic templates) are not functioning as expected. After upgrading to 12.2.1.4, users are unable to tab through submenu in portal. After tabbing through to the menu, UP and DOWN arrow (cursor) keys, do not open the submenu.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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