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Error After Login to Web Verifier "The system cannot find the file specified" (Doc ID 2790754.1)

Last updated on JULY 10, 2021

Applies to:

Oracle WebCenter Forms Recognition - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

After logging in to Web Verifier they receive the error:

The system cannot find the file specified

Looking at the trace.log the error returned is:

2021-07-02 12:20:47,637 [64] ERROR Brainware.Verifier.WebClient.Core.CommandEngine.CommandHandler [(null)] - ProjectControllerException
[PID=10768|UID=?|MEM PH/V=252,720k/1,476,784k|MEM_ALL_PH OCC/AV=0k/4,194,303k|MEM_ALL_V OCC/AV=1,476,784k/2,717,392k|HNDL=1373]

Brainware.System.Controllers.Exceptions.ProjectControllerException: ProjectControllerException ---> System.ComponentModel.Win32Exception: The system cannot find the file specified
  at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
  at System.Diagnostics.Process.Start()
  at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
  at Brainware.System.Controllers.DistibutedProcess.DistributedCoordinator.CreateNewProcess(Int32 clientId, Int32 projectId) in c:\Jenkins\workspace\Build\Cedar\dNET\rel\src\System.Controllers\DistibutedProcess\DistributedCoordinator.cs:line 364
  at Brainware.System.Controllers.DistibutedProcess.DistributedCoordinator.CreateDistributerFactory(Int32 clientId, Int32 projectId) in c:\Jenkins\workspace\Build\Cedar\dNET\rel\src\System.Controllers\DistibutedProcess\DistributedCoordinator.cs:line 214
  at Brainware.System.Controllers.DistibutedProcess.DistributedCoordinator.GetFactory(Int32 clientId, Int32 projectId) in c:\Jenkins\workspace\Build\Cedar\dNET\rel\src\System.Controllers\DistibutedProcess\DistributedCoordinator.cs:line 138
  at Brainware.System.Controllers.Repository.Items.DAL.ProjectManager.LoadProject(Int32 userId, Int32 projectId) in c:\Jenkins\workspace\Build\Cedar\dNET\rel\src\System.Controllers\Repository\Items\DAL\ProjectManager.cs:line 145
  at Brainware.System.Controllers.Project.ProjectController.LoadProject(Int32 projectId, Int32 userId, Int32 oldProjectId) in c:\Jenkins\workspace\Build\Cedar\dNET\rel\src\System.Controllers\Project\ProjectController.cs:line 334
  --- End of inner exception stack trace ---
  at Brainware.Verifier.WebClient.Core.CommandEngine.CancellableCommand.Execute(ICommandReceiver receiver) in c:\Jenkins\workspace\Build\Cedar\dNET\rel\src\Verifier.WebClient\Core\CommandEngine\CancellableCommand.cs:line 32
  at Brainware.Verifier.WebClient.Core.CommandEngine.CommandProcessor.Run() in c:\Jenkins\workspace\Build\Cedar\dNET\rel\src\Verifier.WebClient\Core\CommandEngine\CommandProcessor.cs:line 84
  at Brainware.Verifier.WebClient.Core.CommandEngine.CommandHandler.ProcessRequest(HttpContext context) in c:\Jenkins\workspace\Build\Cedar\dNET\rel\src\Verifier.WebClient\Core\CommandEngine\CommandHandler.cs:line 54

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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