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Oracle Identity Manager (OIG) Sunrise of Accounts and Entitlements Schedule Job set Entitlement Status as 'Provisioned' instead of 'Rejected' for a Failed Provisioning Task (Doc ID 2793284.1)

Last updated on MAY 02, 2023

Applies to:

Identity Manager - Version 11.1.2.3.0 to 12.2.1.3.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

If the provisioning of an entitlement fails by running schedule job Sunrise of Accounts and Entitlements the entitlements shows as Provisioned instead of Rejected.

The steps that reproduce the issue are the following:

  1. user request a future granted entitlement
  2. when the date comes scheduled job Sunrise of Accounts and Entitlements is run
  3. provisioning of the entitlement fails 
  4. user entitlement in the user's entitlement tab shows as Provisioned instead of Rejected

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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