OID 12c Intermittent Process Crash or Hang on Windows While writing to the Log Files (Doc ID 2796352.1)

Last updated on AUGUST 23, 2021

Applies to:

Oracle Internet Directory - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

OID process crashes or hangs intermittently

Primarily seen on Windows platform

Though the oidldapd process crashes, no relevant messages seen in oidldapd log files. Everything looks normal as per the log entries

oiddispd log shows the following error ( but, this is soon after the oidldapd process gets crashed)

[NOTIFICATION:16] [] [OIDLDAPD] [host: <hostname>] [pid: xxxxx] [tid: 1] ProcessDispatcher: sgsluscNTSendPort: PeekNamedPipe() failed with errno = 109

[NOTIFICATION:16] [] [OIDLDAPD] [host: <hostname>] [pid: xxxxx] [tid: 1] ProcessDispatcher: send port for server PID : xxxxx failed

When the Hang happens, the log shows high OPtime

BEGIN

ConnID:87 mesgID:4 OpID:3 OpName:modify ConnIP:xx.xx.xx.xx:0

ConnDN:<user_DN>

.................

* INFO:gsleswrASndResult OPtime=1463339115 micro

sec Qtime=31 micro sec DBtime=1780 micro sec RESULT=0 tag=103 nentries=0

END

A stack dump output (generated using ADPlus or DebugDiag tools) may show one (or more) of the following stack traces

ntdll!KiRaiseUserExceptionDispatcher+3a
KERNELBASE!CloseHandle+62
oidldapd!gsluslfWriteToLogFile+ac2
oidldapd!gslutfWriteTraceMsg+ed
oidldapd!gslarswWorker+28f3
kernel32!BaseThreadInitThunk+14
ntdll!RtlUserThreadStart+21

ntdll!KiRaiseUserExceptionDispatcher+3a
KERNELBASE!CloseHandle+62
oidldapd!sgsluscnConnectNp+978
oidldapd!sgslusccConnectPort+9
oidldapd!gslarpsbPsearchListener+219
kernel32!BaseThreadInitThunk+14
ntdll!RtlUserThreadStart+21

ntdll!RtlReportCriticalFailure+97
ntdll!RtlpHeapHandleError+12
ntdll!RtlpLogHeapFailure+96
ntdll!RtlFreeHeap+125
oracore12!ss_mem_fre+1e
oidldapd!gslmmFree+4d
oidldapd!gslumfFree+68
oidldapd!gslgrclReleaseFromConn+52
oidldapd!gslarcmCloseConnection+417
oidldapd!gslarsdDispatcher+b63
kernel32!BaseThreadInitThunk+14
ntdll!RtlUserThreadStart+21

Changes

Cause

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In this Document

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OID 12c Intermittent Process Crash or Hang on Windows While writing to the Log Files (Doc ID 2796352.1)

Applies to:

Symptoms

Changes

Cause

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