Fields Missing In The Custom Search Results Templates When Migrated From WCC 11g To WCC 12c (Doc ID 2798206.1)

Last updated on APRIL 04, 2024

Applies to:

Symptoms

ISSUE
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When migrating custom Search Result Templates for user(s) as part of upgrade from 11g to 12c thru the Configuration Migration Utility (CMU), custom Headline and Thumbnail Views with custom metadata fields are not migrating.

Only custom Classic View seems to work fine.


ERROR
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none


STEPS TO REPLICATE
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1. Create a new custom metadata field with field type Date from Configuration Manager.
2. Create a Search Result Template for user with the above custom metadata field configured in Main Information of template.
3. Verify that on the custom Search Result View this field is displayed when a search is executed.
4. From Administration -> Config Migration Admin -> Configuration Templates, create a new CMU template and add the Content Server Sections --> Personalization Data for user.
5. Save and export the bundle.
6. From Administration -> Config Migration Admin -> Configuration Bundles, download the bundle.
7. Verify that this bundle contains the ..\pne\pne__pne_portal.hda file which has the CustomListTemplates displaying the customListTemplateId.
8. From Administration -> Config Migration Admin -> Upload Bundle, upload the CMU bundle on a 12c (12.2.1.3.0) instance and import it.
9. On 12c instance, change view to same custom Search Result View as in step# 2.
10. The custom metadata fields are NOT displayed on this custom Search Result View.

Conclusion: This happens for both - custom Headline and Thumbnail Views

BUSINESS IMPACT
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Admin(s) are unable to migrate the custom Search Result Templates for users.

Changes

Cause

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