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Capture Desktop Client Giving Error With Load Balancer URL (Doc ID 2801113.1)

Last updated on AUGUST 25, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

The WebCenter Enterprise Capture Desktop Client is returning an error when the connection is made via the F5 LB URL, but is working fine with only the server URL.

ERROR
-----------------------
The specified credentials are invalid or the server could not be contacted. Check the values entered and try again.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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