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Troubleshooting Login Issues Accessing Workspace (or Any Other Web Application) Using the SSL Port (Doc ID 2802511.1)

Last updated on AUGUST 29, 2021

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.3.0 and later
Oracle SOA Suite - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Users were experiencing log in issues accessing Workspace. The environment was a cluster with two nodes and had a load balancer redirecting the requests to one node or the other. Since the issue happened in only one node, users saw an intermittent problem. But, upon further examination, the issue was isolated to one of the servers. In that server, the issue happened consistently.

The WebLogic logs showed the following error:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Ensuring proper SSL configuration
 Login troubleshooting
References


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