Troubleshooting Login Issues Accessing Workspace (or Any Other Web Application) Using the SSL Port
(Doc ID 2802511.1)
Last updated on MAY 15, 2023
Applies to:
Oracle Business Process Management Suite - Version 11.1.1.3.0 and laterOracle SOA Suite - Version 11.1.1.3.0 and later
Information in this document applies to any platform.
Symptoms
Users were experiencing log in issues accessing Workspace. The environment was a cluster with two nodes and had a load balancer redirecting the requests to one node or the other. Since the issue happened in only one node, users saw an intermittent problem. But, upon further examination, the issue was isolated to one of the servers. In that server, the issue happened consistently.
The WebLogic logs showed the following error:
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| Ensuring proper SSL configuration |
| Login troubleshooting |
| References |