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Troubleshooting Login Issues Accessing Workspace (or Any Other Web Application) Using the SSL Port (Doc ID 2802511.1)

Last updated on AUGUST 29, 2021

Applies to:

Oracle Business Process Management Suite - Version and later
Oracle SOA Suite - Version and later
Information in this document applies to any platform.


Users were experiencing log in issues accessing Workspace. The environment was a cluster with two nodes and had a load balancer redirecting the requests to one node or the other. Since the issue happened in only one node, users saw an intermittent problem. But, upon further examination, the issue was isolated to one of the servers. In that server, the issue happened consistently.

The WebLogic logs showed the following error:




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In this Document
 Ensuring proper SSL configuration
 Login troubleshooting

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