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Oracle Access Manager (OAM) Unsolicited Login Flow With Password Policy and Second Factor Authentication Flow Fails "User authentication failed" (Doc ID 2805999.1)

Last updated on OCTOBER 25, 2021

Applies to:

Oracle Access Manager - Version 12.2.1.4.201201 and later
Information in this document applies to any platform.

Symptoms

Unsolicited Login Flow With Password Policy and Second Factor Authentication Flow Fails "User authentication failed"

Steps:
1. When a user access the protected resource with direct authentication page and enter user credentials and then clicked Continue button.
2. After successful authentication, user redirected to " Your password will expire in less than 24 hours " page ( pswd.jsp ) with two options.
  option 1 is "Change your password now"
  option 2 is "Click here to continue without changes"
3. When user choose option 1, user redirected " Change your password now " page and it has option to enter current, new and old password.
4. When user choose option 2, user got error message "Authentication failed". (Expected behavior is, user should able to land on the requested resource.)



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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