Error Launching the WebCenter Capture Client When Integrated with LB and IDCS (Doc ID 2812838.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

When clicking on the launch client button, the following error is encountered:

"Failed to obtain the SystemInfo object from the server"

This previously worked when using an integration with IDCS, using the local server urls before adding a load balancer.

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In this Document

Symptoms

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