Intermittently WebCenter Pages Are Not Opening For Some Users. Duplicate member was Detected Logged in Logs
(Doc ID 2815059.1)
Last updated on JUNE 14, 2024
Applies to:
Oracle WebCenter Portal - Version 11.1.1.9.0 and laterOracle WebCenter Portal for OCI - Version 12.2.1.4_24.2 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.1.9.0 version, On-premise Fusion Applications environment
Oracle WebCenter Portal is installed along with on-premise Oracle Fusion Applications. Intermittently some users are unable to access webcenter portal pages. When tried to access the page, browser spins for ever and not display the page. Proxy Error is returned on the browser after waiting for some time.
ERROR
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On browser:
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Proxy Error
WC_Spaces.log
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####<Timestamp> <Warning> <Security> <host> <WC_Spaces> <[ACTIVE] ExecuteThread: '22' for queue: 'weblogic.kernel.Default (self-tuning)'> <
STEPS
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The issue can be reproduced at will with the following steps:
1 Navigate to Spaces
2 Login to AtkHomepage --> navigator --> Document view and upload
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, some users are unable to access the webcenter portal pages
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |